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Our master service technicians are the best in the industry. We are always setting the bar higher than the rest in both client relations and service. As a business we realize that our clients are the most important asset we have; so, we treat them with respect they deserve and listen to and address each client's individual need. Dale Bells philosophy has always been to "Provide solutions not excuses." Our team is friendly and prompt. We schedule appointments on the hour and to the minute. If one of our teammates is running more than 3 minutes behind schedule we will then call you and tell exactly how long it will be till we are there. We call that our "three minute guarantee," meaning that if we are late and do not call you to let you know, we will credit $25 to your account. No more waiting around like you do for the other guy wondering if and when he will show up. When our team shows up to your home, they will be friendly clean, well groomed and professional. You will be very pleased in they way we conduct business. Because we respect you and your home, we will cover our shoes with floor savers before entering in order to help keep your home clean. |
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